Frequently asked questions

When does my order arrive

Depending on the chosen shipping company and the delivery person, we offer a range of forwarders from a number of major cities, it usually takes from one to 3 days from the order and its confirmation.

Is there an extradition outside the country

Currently, the contracted shipping companies are delivering within the country and a selection of selected cities are displayed on the delivery page, all cities that the shipping company representative reaches

You can order delivery outside the country from the store team via WhatsApp to do product weighing and pricing information for international shipping agents who are not currently registered in the store .

In case of a factory defect in the product

You should consult and read the return policy to find out the terms of return and Exchange, and in case of a factory defect the return has been agreed, the shipping value of the company as well as the return shipping is charged to the customer, but the value of the product is not charged to the customer according to the return policy.

I want to order large quantities is there a discount

The store provides a large quantity delivery service in case of order, there is a discount of up to 10-20% on some products, you can contact us directly via the Contact Us page and inquire about quantities and discount